Experience of Racism for Uber Riders and Drivers

Project:

Prevelance of Racism in Uber

Research Stream:

Challenging Racisms and Enhancing Social Belonging

Authors:

Awais Piracha, KarenConnelly, Kevin Dunn, Yin Paradies, Rachel Sharples, Amanuel Elias, Don MacKenzie, Craig McGarty, Susanna Rouillard

https://doi.org/10.56311/BFXV3831

DOI

Piracha, A., Connelly, K., Dunn, K., Paradies, Y., Sharples, R., Elias, A., MacKenzie, D., McGarty, C. and Rouillard, S., (2025) An Investigation into the Experience of Racism for Uber Riders and Drivers, Melbourne: Centre for Resilient and Inclusive Societies.

Suggested citation

This project investigates experiences of racism in Uber, among both riders and drivers in Melbourne, Australia. The research was conducted between November 2022 and February 2023, and consisted of two case studies:

Case study 1 investigated racism in the experiences of Uber riders (passengers)using field testing methodology. It generated the first Australian data on differential outcomes for Uber riders across three ethnic groups: white Australian, East Asian Australian and African Australian. It also provided data on thegeographic distribution of the rides based on the ethnicity of the riders.

Case study 2 employed focus groups to investigate Uber drivers’ experiences ofracism. It explored migrant Uber drivers’ positive and negative experiences ofdriving, including experiences of racism, in another first for understandings ofridesharing and racism in Australia.

Project page